Exchange & Return

 

We hope that you love our pieces as much as we loved creating them. However, if you aren't fully satisfied with your order you can exchange it with another item within 48 hours. In such case, items must be received in original condition - unworn, unwashed, free of any marks and with all tags still attached. We would be pleased to assist through the process via support@naiiada.com.
We do not accept any returns unless the item you purchased was defected. If you received a defected item please contact us at support@naiiada.com with details of the defect. Once the item have been returned, we will fully examine it and notify you via email if you're entitled to a refund or a replacement.